Customer screen > Account Details tab
Band 0 is the default band and you can add a further 98 bands.
1.Enter a new band into the band title column e.g. trade customer.
2.Complete the discount column(s) as needed:
•Product Discount - Enter a percentage to be removed from each product price on an order.
•Order Discount 1 - Enter a percentage to discount the total order value.
•Order Discount 2 - Enter a percentage to give an additional discount on the total order value.
3.Each band can have a list of catalogue discounts. Follow the arrow from the band to the catalogue discount box. Click Add to add a new row to the lower grid.
4.Pick a catalogue name from the drop down list and enter a percentage in the Disc % column to discount a specific catalogue.
This catalogue discount will only apply to a customer who has the current discount band set.
5.Click 
Update to save and close.
If you need to specify more than 1 type of discount you need to know the order in which they are applied. There is a hierarchy where one discount overrides the other.
The order goes from least specific to most specific:
•Product Discount •Discount Band •Catalogue Discount •Product Prices |
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